How can we help you today?

Supra

• Basics

  • Supra Server Management

General Information

Learn more about signageOS, supported devices and provisioning.

• Introduction

  • signageOS Platform Architecture and Components
  • 🚀 Integration Guide
  • API Reference
  • Introduction to Applets
  • signageOS Core App, Versions and Release Policy
  • signageOS Cloud Control for Android

• Supported Devices

  • Android Supported Devices
  • Benq Supported Devices
  • Bluefin Supported Devices
  • BrightSign Supported Devices
  • ChromeOS
  • Elo Supported Devices

• Device provisioning

  • Introduction to Device Provisioning
  • Google ChromeOS Provisioning
  • CloudControl provisioning for Windows
  • Ubuntu provisioning
  • Bulk provisioning
  • Geniatech Android Players Provisioning

DevSpace Guides

Guides for developers, APIs, information about DevSpace by signageOS.

• Getting Started with Applets

  • Build targets
  • Smart Builder - Generate native apps with a single click
  • Hello World - Setup Developer Environment
  • Add signageOS SDK into your existing application
  • Applet Deployment Options [GUIDE]
  • Build & Deploy Your Applet Via Core App with built-in Applet

• CLI and Dev tools

  • Development tools
  • Emulator in CLI and Box
  • signageOS CLI
  • Connect Applet to device with signageOS CLI

• Using JS Frameworks

  • How to use Vue to create Applet
  • How to use ReactJS to create applet
  • How to use Angular to create applet

• Debugging

  • ChromeOS Native Debug
  • Linux Native Debug
  • Applet Development Troubleshooting
  • Applet Native Device Debug
  • Device Status indication and Debug mode icons
  • Applet Debug Over Weinre

• Applet FAQ

  • [Emulator] Rejected non-SSL request from Applet
  • Video in background
  • Transpile your javascript to be ES5-compatible
  • File System vs. Cache for storing files
  • Error "Blob not found" on Applet startup

• Sensors

  • Supported devices for Sensors usage

• Manage devices using REST API

  • Getting started with REST APIs
  • REST API Requests Limit
  • REST API Authentication
  • signageOS REST APIs for device management

• SignageOS Open

  • Updating applets in signageOS Open
  • Connection to the signageOS License Server
  • Default Organization for devices provisioned via Core App with built-in Applet
  • Open vs. Cloud-connected

CloudControl Device Management

Guides regarding hardware-agnostic device management focused on digital signage and kiosk devices.

• AI ContentGuard

  • Introduction to Content Guard AI ✨

• Custom Scripts

  • Custom Scripts Execution

• Introduction

  • Favorites
  • Single sign on - SSO options
  • Device list overview
  • Box Overview
  • Device detail

• Alerts

  • Alerts
  • Alert Rules

• About applets

  • Applets overview
  • Getting Started Tutorial – Applet Creation Part 1
  • Getting Started Tutorial – Applet Creation Part 2
  • Web Editor for Applet in Box
  • Applet Icon

• Bulk operations

  • Bulk actions

• Cloud Control Packages

  • Package Installation
  • Package Management
  • Packages for Cloud Control Overview

• Device management

  • App Update
  • Brightness / Backlight
  • Device Applet Logs
  • Device Battery
  • Device Connection Type
  • Device Failover configuration

• Device Policy

  • Introduction to Device Policy
  • Creating a new device policy
  • Assign Device Policy to Devices
  • Core Apps support for Device Policy

• Locations

  • Add location
  • In-Location Recovery
  • Location detail

• Timings

  • How to assign Applet to the device via Timings

• Users and organization

  • Company management
  • Password security
  • User Roles in Box
  • How to invite New User into Company and Organization
  • What is Organization
  • Test Organization in Box

• Whitelabel

  • Whitelabel
  • Whitelabel setup

Device Specific Guides

Guides for unique features and settings for specific devices.

• General Information

  • LG Local Firmware Upgrade
  • Samsung Local Firmware Upgrade
  • Firmware Requirements and Upgrade Options
  • Remote Firmware Upgrade
  • Manual local firmware upgrade
  • Supported Streaming Protocols

• Android

  • Allow cleartext on Android devices
  • How to open signageOS developer options
  • Preliminary support for unsupported (Demo) Android device
  • Android Factory Reset
  • Unsupported device - Android Demo Mode
  • Firmware upgrade on Android devices through OTA

• BrightSign

  • Enabling Multiple Display Configuration on BrightSign XT and XC
  • BrightSign Browser Options - Security and Features
  • BrightSign Proxy configuration
  • BrightSign supported Timezones
  • Provision Brightsign devices via BSN.cloud
  • How to connect BrightSign and BlueFin to WiFi

• Giada

  • Giada factory reset
  • Giada does not expose serial number

• LG webOS

  • Factory Reset on WebOS
  • LG Cloning Process
  • Minimal video length set to 3 seconds for gapless playback
  • UHD playback on LG webOS 4.1 and 6.0
  • webOS 4.1 and 6.0 cannot play UHD/4K videos in a gapless manner
  • [webOS] No Portrait videos on webOS 1

• Philips

  • Philips Local Firmware Upgrade
  • Two videos loop is not playing on Philips

• ChromeOS

  • Setup for controlling external display

• Raspberry Pi

  • RaspberryPi Factory Reset
  • Raspberry Pi 4 Wi-Fi Limitations
  • Device Configuration over Wi-Fi AP

• Samsung SSSP Tizen

  • Samsung Cloning Process
  • RJ45 enforcement on first launch
  • Tizen 7 - orientation change issue
  • Tizen Deployment and Provisioning via MagicInfo
  • Samsung Tizen Proxy Setup
  • Provision via Tizen Enterprise Portal / Business Manager - TBM

• Sharp/NEC

  • NEC Compute Mode factory reset
  • NEC MediaPlayer Revert Process

• Vestel

  • How to manually update Vestel Firmware
  • Vestel Serial Number and Model update
  • Vestel cannot play video in portrait

• Sony

  • Extended control for Sony devices

• signageOS Cloud

  • Network Requirements For Ports And Domains
  • How to install Synchronizer on Premise
  • How to install IoT Platform Gateway
  • Cloud Architecture

signageOS SMIL Player

• Getting Started with signageOS SMIL Player

  • Introduction to signageOS SMIL Player
  • Hello World SMIL Playlist
  • How to build your own SMIL Player from source code

• Media formats and content types

  • Audio
  • HDMI and DP Video Inputs (PictureInPicture)
  • HTML5 App (aka Widget)
  • HTML5 websites
  • Image
  • IPTV/Video Streaming

• Basics of SMIL Player

  • Screen layout
  • Regions / Zones
  • Sequence Playlist
  • Parallel playlist
  • Exclusive / priority playlist
  • Playback scheduling via WallClock

• Advanced features of SMIL player

  • Smil Synchronization Playback
  • Passing parameters to SMIL widgets
  • Conditional Playback
  • Triggers and Interactivity
  • Triggers using mouse or touch display
  • Triggers using Keyboard

Support and Helpdesk

All of the information regarding billing, contact with our Support Team and list of documents regarding changelogs and release policies.

• Helpdesk

  • Understand Severity Levels and Request Types
  • Support of Scheduled Deployments in Scale
  • Managing Tickets
  • Submit a ticket

• Troubleshooting

  • OSD menu by signageOS
  • 🛟 Troubleshooting guide
  • Universal Screen Width and Height in Javascript
  • Performance issues while showing Too large content
  • No Verification Hash after provisioning
  • Multiple videos played at once

• Billing

  • Billing - Device Plans
  • Billing - Company and Device Plans

• Documents

  • Deprecation Policies And Notice
  • signageOS SMIL supported features and limitations
  • Benchmark Results and Supported Playback Modes on Supported Device
  • HTML5 Support on Tizen 4.0
  • HTML5 Support on Tizen 3.0
  • HTML5 Support on Tizen 2.4

Changelogs

• Core Apps

  • Android
  • Android Cloud Control
  • BrightSign
  • Linux - Fedora & Ubuntu
  • RaspberryPi
  • SSSP

• Pre-build players

  • SMIL Player

• SignageOS Components

  • Api
  • Applet-Builder
  • Applet-Synchronizer
  • Archiver
  • Backuper
  • Boilerplate